Privacy Policy

Last modified and effective as of April 25, 2024

Your privacy is important to GLYNT.AI, Inc., 530 Showers Drive, #7416, Mountain View, CA, 94040 (“GLYNT”, “we” or “us”).

When we refer to “personal information” or “personal data” in this Privacy Policy, we mean information that identifies or which could reasonably be used to identify an individual.

GLYNT.AI (“we”, “us” or “our”) values your privacy. In this Privacy Policy (“Policy”), we describe how we collect, use, and disclose information that we obtain about visitors to our website at www.glynt.ai (the “Site”) and the services available through our Site, (collectively, the “Services”), and how we use and disclose that information.

By visiting the Site, or using any of our Services, you agree that your personal information will be handled as described in this Policy. Your use of our Site or Services, and any dispute over privacy, is subject to this Policy and the GLYNT Data as a Service Agreement, including its applicable limitations on damages and the resolution of disputes.

The Information We Collect About You

We collect information about you directly from you and from third parties, as well as automatically through your use of our Site or Services.

Information We Collect Directly From You.

We collect various categories of personal information from your use of our Site or Services, as follows:

  • Contact and Request Information: We collect personal information that allows us to be in contact with you (such as name, email address, phone number and address) and other personal information that you voluntarily provide to us when you contact us with a question, comment or request in relation to our products and services.
  • Account Information: If you create an account for our Services, we collect your first name, last name, company, address, telephone number, email address, user identifier and password. We also collect information about your usage of our Services in association with your account, namely, your account preferences, which features of the Services you use and for how long, and any requests or orders made via your account.
    Website Information: When you access our websites, we automatically collect your computer’s internet protocol (IP) address and other technical information about your computer and website usage, namely, your browser type and version, internet service provider, time zone setting, referring/exit pages, operating system, date/time stamps and/or clickstream data. We also use cookies and similar tracking technologies on our websites; for more information, please see the Cookies and Similar Technologies Information section below.
  • Public Information about You: If you have identified yourself to us as a user of our Services, expressed interest in our products or services, or may have an interest in our products or services, we may collect personal information about you from publicly available sources, namely, your company, contact information, preferences and demographic information. These publicly available sources include public profiles on company websites and professional networking.

In addition, if you are providing personal information for or about third parties in connection with using our Services, you are responsible for ensuring that you have all required permissions and consents to provide such personal information to us for use in connection with the Services and that our use of such personal information to provide the Services does not violate any applicable law, rule, regulation or order.

How We Use Your Information

We use your information, including your personal information, for the following purposes:

  • To provide our Site and Services to you, to communicate with you about your use of our Site and Services, to respond to your inquiries, to fulfill your orders, and for other customer service purposes.
  • To tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the Site or our Services.
  • For marketing and promotional purposes. For example, we may use your information, such as your email address, to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you. We also may use the information that we learn about you to assist us in advertising our Services on third party websites.
  • To better understand how users access and use our Site and Services, both on an aggregated and individualized basis, in order to improve our Site and Services and respond to user desires and preferences, and for other research and analytical purposes.

How We Share Your Information

We may share your information, including personal information, as follows:

  • Affiliates. We may disclose the information we collect from you to our affiliates or subsidiaries solely for the purpose of providing Services to you; however, if we do so, their use and disclosure of your personally identifiable information will be maintained by such affiliates and subsidiaries in accordance with this Policy
  • Service Providers. We may disclose the information we collect from you to third party vendors, service providers, contractors or agents who perform functions on our behalf. These third parties are only allowed to use shared information for the intended purpose in accordance with this Policy.
  • Business Transfers. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, or in connection with negotiations with a potential buyer or investors, we may transfer the information we have collected from you to the other company.
  • In Response to Legal Process. We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a subpoena.
  • To Protect Us and Others. We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service or this Policy, or as evidence in litigation in which we are involved.

Please note that except as noted above, we will not sell or share your personal information with any third party for their direct marketing purposes without your consent.

Our Use of Cookies and Other Tracking Mechanisms

We and our third party service providers use cookies and other tracking mechanisms to track information about your use of our Site and Services. We may combine this information with other personal information we collect from you (and our third party service providers may do so on our behalf). Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies), but such disabling will impair use of the Site and Services. Cookies. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our Site and Services. There are two types of cookies: session and persistent cookies.
  • Session Cookies. Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the Site. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through our Site.
  • Persistent Cookies. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity. By using www.glynt.ai or any other websites, pages, features, or content we own or operate, you are agreeing that we can use the following cookies described in this policy.
By using www.glynt.ai or any other websites, pages, features, or content we own or operate, you are agreeing that we can use the following cookies described in this policy.  

Cookie Declaration

Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will not be able to browse certain areas of the Site or use the Services.

Third Party Analytics

We use automated devices and applications, such as Google Analytics, to evaluate usage of our Site and our Services. We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance and user experiences. These entities may use cookies and other tracking technologies to perform their services. We do not share your personal information with these third parties.

Third Party Links

Our Site and Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites.

Third Party Processors

Our carefully selected partners and service providers may process personal information about you on our behalf as described below:

Digital Marketing Service Providers

We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include:

  • (i)Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: https://sopro.io. Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: dpo@sopro.io.

Security of My Personal Information

We have implemented commercially reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our efforts, no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

Access to My Personal Information

You may request a copy of, modify or delete personal information that you have submitted to us by contacting us at support@glynt.ai. We will make reasonable efforts to accommodate such requests (including to the extent required by applicable law). Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Site for a period of time. We may also need to retain personal information to complete pending transactions or Services, comply with applicable law or our legal obligations, or defend or pursue legal claims.

What Choices Do I Have Regarding Use of My Personal Information?

We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your account or any Services you have requested or received from us.

Children Under 13

Our Site and Services are not designed for children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.

Changes to this Policy

This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on the Site. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site or if you have an account with us, providing notice to the email address in your account (for this reason you should make sure to update your account information promptly if it changes).

If you have any questions or comments for GLYNT, please contact us at:

GLYNT.AI, Inc.
530 Showers Drive, #7416
Mountain View, CA 94040

Or via email at support@glynt.ai

CALIFORNIA PRIVACY RIGHTS STATEMENT

Consumers residing in California are afforded certain additional rights with respect to their personal information under the California Consumer Privacy Act or “CCPA” (California Civil Code Section 1798.100 et seq.). If you are a California resident, this section applies to you.

Additional Disclosures Related to Collection, Use, and Disclosure of Personal Information:

  • Collection and Use of Personal Information: In the preceding 12 months, we have collected the following categories of personal information: identifiers, demographic information, commercial information, internet or other electronic network activity information, audio, electronic, or visual information, professional information, and inferences. For examples of precise data points we collect and the sources of such collection, please see “Information We Collect Directly From You” above. We collect personal information for the business and commercial purposes described in “How We Use Your Information”above.
  • Disclosure of Personal Information: We may share your personal information with third parties as described in “What Personal Information Do We Disclose?” above. In the preceding 12 months, we have disclosed the following categories of personal information for business or commercial purposes: identifiers, demographic information, commercial information, internet or other electronic network activity information, audio, electronic, or visual information, professional information, and inferences.
  • “Sale” of Personal Information: California law requires that we provide transparency about personal information we “sell,” which for the purposes of the CCPA broadly means scenarios in which GLYNT has exchanged personal information with third parties in exchange for valuable consideration. GLYNT has not exchanged your personal information to third parties in the past 12 months. However, in the future we may share identifiers such as cookies and advertising identifiers associated with your mobile device with our advertising partners, and those partners use and share those identifiers to show ads that are targeted to your interests. GLYNT does not, and will not, sell your identifying information such as your name, email address, phone number, or postal address. California consumers above the age of 16 have the right to opt out of these sales at any time. Please visit the “Do Not Sell My Personal Information” section below to learn more about your rights and to make an opt out request. We do not knowingly “sell” personal information about consumers under the age of 16.

Your CCPA Rights

If you are a California resident, you have the right to request (1) more information about the categories and specific pieces of information we have collected, “sold” and disclosed for a business purpose in the last 12 months, (2) deletion of your personal information, and (3) to opt out of “sales” of your personal information. You may make requests under (1) and (2) by contacting us at support@glynt.ai

Do Not Sell My Personal Information

The California Consumer Privacy Act (CCPA) provides for additional protections and rights for the protection of personal information for California residents. GLYNT does not sell personal information for monetary consideration; however, we do work with and share personal information with certain partners and third parties (e.g., marketing partners that provide performance and targeting cookies) that may be considered a “sale” under the CCPA.

As a California resident, you have rights under the CCPA and may restrict certain uses of your personal information. If you would like to exercise your rights as a California resident for the uses described above, you may do so by contacting us at the toll-free number provided below, completing this form or emailing us at support@glynt.ai. Please note that you may designate an authorized agent to exercise these rights on your behalf by providing a notarized power of attorney evidencing that you have empowered the authorized agent to exercise your CCPA rights on your behalf. We will respond to your request within 30 days of receipt.

Once we receive your request, we may verify it by requesting information sufficient to confirm your identity. Please note that you may designate an authorized agent to exercise these rights on your behalf by providing a notarized power of attorney evidencing that you have empowered the authorized agent to exercise your CCPA rights on your behalf. We will not discriminate against you if you exercise your rights under the CCPA.

SUPPLEMENTAL EUROPEAN PRIVACY STATEMENT

As of May 25, 2018, European Union Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“EU GDPR”), requires us as the data controller of the Services to provide additional and different information about our data processing practices to data subjects in the European Economic Area (“EEA”). If you are accessing our Services from a member state of the EEA, this Supplemental European Privacy Statement applies to you in addition to the Privacy Policy above.

Cookies. With respect to web cookies and similar technologies that are not strictly necessary for our provision of the Services, GLYNT seeks consent from users of the Service in the EEA based on the Cookies Policy above.

Legal Basis of Processing. The legal basis for GLYNT’s processing of your personal data in connection with our Services is Article 6(1)(b) of the EU GDPR, which allows processing of personal data as necessary for the performance of a contract. When you access, use or register for our Services, you form a contract with GLYNT based on the applicable terms of service, and we need to process your personal data to respond to your requests, provide our Services and satisfy our obligations with respect to the other purposes listed in the Privacy Policy above.

GLYNT also relies on your consent with respect to cookies that are not strictly necessary and direct marketing emails per Article 6(1)(a) of the EU GDPR; and pursues legitimate interests under Article 6(1)(f) of the EU GDPR with respect to situations where GLYNT needs to process your personal data to comply with applicable laws (as a U.S.-based company, GLYNT.AI, Inc. is subject to U.S. laws and must comply with them), provide good customer service, or improve our products and services. In these cases, we will ensure that your privacy and other fundamental interests do not override our legitimate interests.

Personal Data Transfers outside of the EEA. GLYNT transmits some of your personal data to countries where the data protection laws may not provide a level of protection equivalent to the laws in your jurisdiction. All transfers of your personal data from the EEA, United Kingdom (UK), or Switzerland to the US, will be based upon an adequacy decision or are governed by the Standard Contractual Clauses. Any other non-EEA related transfers of your personal data will occur in accordance with the appropriate data transfer mechanisms and standards.

Any onward transfer is subject to appropriate onward transfer requirements as required by applicable law.

Data Retention. GLYNT keeps personal data as long as required to provide our Services to you and comply with applicable laws. For example, if you register for an account on the Services, we retain your personal data for as long as you have an account with us and then for only as long as required for us to comply with applicable laws, discharge our contractual obligations to you, or defend our legal interests in connection with any claim or defense we could face before any formal dispute resolution body. We take reasonable measures to ensure that personal data is deleted, erased or anonymised as soon as possible once the purposes for which personal data was collected have been fulfilled.

Data Subject Rights. You have a right to request from GLYNT access to and rectification or erasure of your personal data. You also have the right to request the restriction of processing concerning your personal data, in which case such personal data would be marked and processed by us only for certain purposes. In addition, you have the right to data portability, which allows you to receive from us personal data about you which you have provided to us in a structured, commonly used and machine-readable format and the right to transmit such personal data to another entity without hindrance from us.

You also have the right to object to various data processing activities, including processing activities that are based exclusively on your consent or processing for the purposes of direct marketing. You can exercise such rights by accessing the information in your account and/or by emailing: support@glynt.ai. Please note that these rights may be subject to limitations and conditions under the EU GDPR or applicable national data protection laws.

If you have provided consent for cookies that are not strictly necessary or other data processing, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. You have the right to lodge a complaint with a supervisory authority.

Your Choices. You are not required to provide any personal data to GLYNT, but if you do not provide any personal data to GLYNT, you may not be able to use our Services or conduct business with us effectively or at all. You can use our Services without consenting to cookies that are not strictly necessary; the only consequence is that our Services will be less tailored to you.

Profiling. GLYNT does not use in connection with our Services automated decision-making in a way that produces legal effects concerning you or which significantly affects you.

If you have a privacy concern, complaint, or question for the data protection officer for your region, please contact us by email at support@glynt.ai. We will respond to questions or concerns as required by law and within a period no longer than 30 days. You can also raise a concern or lodge a complaint with a data protection authority or other official with jurisdiction.